EXCHANGE & RETURN POLICY

J4Jacket has been keeping up and conveying fine quality leather products since years. Quality affirmation and favorable conveyances have constantly kept us occupied with assembling your requests. Consumer loyalty has been the extreme need of our team. But meeting the desires of the considerable number of clients around the globe is still a challenge. In this way, certain key perspectives need to consider when it comes to exchange or return, which is actually for the convenient shopping experience.

What to Consider While Requesting for Returns or Exchange?

  • The product must be returned in the original packing, and original condition with all tags and
    logos attached.
  • Request for Exchange or Return will only be entertained within 24 hours after receiving the
    order if you want your whole amount back in the account.
  • Return or exchange can only be benefited against unworn, unwashed or factory defective
    products.

Conditions Where Return and Exchange Policy Doesn’t Facilitated

Return or exchange request for custom made products will not be entertained. While you are placing an order of custom jackets make sure the details you are giving is accurate. We take strict details of color mixes, side and features from our customers.

As specified before worn, adjusted or washed products won’t be returned nor exchanged.

If the mistake is not from our side, customer is not satisfied with the size or color, you cannot drop the request of return or exchange.

How can I request a Return?

To avail the return or exchange facility contact at the given email address that is sales@j4jacket.com.
While making a request provide complete details which includes exact name, email address, and your order number. We make sure to reply you within 24 hours. Once our representative approves your claim, we will give you our distribution center address whereby, you need to send back the product through our reference. For all related queries don’t hesitate to contact our accommodating team at help@j4jacket.com.

Refund Policy

When we get the returned product there will be further 8-10 days required to process the payment. The method of payment return will be chosen depending on the shared comprehension with the purchasers.
Shipping charges are non-refundable.